Thursday, May 16, 2019
Performance Management Plan Essay
I have been gathering information to answer analyze your business and to supporter in giving you recommendations based on the business strategy you have compiled to increase act of the employees and business. I leaveing be looking at several object glasss to help with the performance plan that your caller-out result use to identify any ara of improvement and to enhance on the argonas of expertise. I understand that your expectations are as follows, Landslide limousine will be at a negative $50,000 for the first course of instruction with the expectation of a ingathering of 5% over two years, and you are planning to have 25 employees with a turnover rate of 10%. To instigate in explaining the plan I have in mind, I will break the plan into different subject topics for you to follow, and feature explanations as well.A. Aligning performance to the business strategyWhen considering performance it is necessary to incorporate some type of performance appraisal computer progr am within the organization. This serves as a tool for the employees to work toward, with the proper appraisal program the employee will looking a since of ownership of their own demeanours and will have a benefit for achieving goals or objectives. This also gives the employee amotivation to change positions and continue with a training program to enhance their own personal wealthiness within the organization. The employees will also feel more open in providing feedback to other employees, provide ideas and help to shoot new employees aptitudes as they learn the importance of enhancing their own skill gravel.Using a management by objective process will give the employees the objective to work toward, and will give the employee a standard of acceptable behaviors. Self-appraisals will be headstone in this realm, customer feedback, and continual monitor will help to evaluate the performance of distributively individual. Immediate supervisors or managers will assist in the apprai sal process, and you will be informed of the continual behavior of each employee on a unbendable basis. Customer feedback will be useful information as this will be one of the key elements in the appraisal as customer service is what will drive your business to the next level. Cascio, (2013).2. rail style line epitomeThe skills necessary for the employee to have will be the basis of the job analysis. This is why it will be important to determine what skills are requested in this field. What measures will be used to evaluate each individuals job or merit pay. We must define what job will exact what skills and what will be the qualification for each position. By determining the job qualifications for each position will help in the selective process to find the right people for the right job. Mr. Stonefield, you will need to define the positions you will have within the organization by separating each skill do compulsory and what each job title will need. This can be done with a job analysis it should include the tasks required for each job by title.It will be necessary to determine what the limousine drivers will be expected to accomplish while transporting clients. The job can be also delimitate by how much lifting, long periods of downtime, ability to drive extended vehicles, and the skill set of the individual to voyage to different geographical areas within the region. The job must reflect the experience of the driver, their educational background, and what are their abilities or proven track records.3. The organizational performance philosophyThe rewards to excellence are the Landslide Limousine motto. The companyis committed to the best customer experience this is measured by consistency, customer satisfaction, and continual development of the staff. 4. measuring rod the employees abilities and continual skill enhancement Measuring employee skills is important to the performance of the individual this provides continual feedback, coaching, and g rowth for the employee. The goals set for these individuals must be clear, concise, and obtainable, Cascio, (2013). Employees should have ongoing meetings with the management staff to reflect on achievements and goals set for future achievements. This setting should also encourage feedback from the employee this will allow the employee to feel as though their suggestions study in the process of the growth of the organization. The objectives should have a clear vision of how each one will be achieved, using a graphic rating scale can assist in this process. The behavior anchored rating scale (BARS) can also help to analyze critical incidents and then compare these to the norm. Casico, (2013).5. Addressing skill gaps within the organizationA skills gap analysis identifies specific skills needed to complete any effrontery task and then takes that information and compares it to the level of current requirements. This is completed by doing a skill discernment which will determine the skills needed for any of the particular jobs within the organization or job course (Cascio, 2013). Then by applying the assessment as a benchmark for the job you can develop a plan for the training process needed to assist the employees in their road to success. One must develop a list of skills per job and determine the knowledge needed for each role, and then once the skills are assessed and the training is planned out one must go through the skills needed to improve on these skills by reviewing with an appraisal review. According to (Lorri Freifield, 2014), transfer knowledge can assist in enhancing a expert talent through mentors helping employees to explore their best practices.6. Delivering Performance through feedbackDelivering performance is very important, I would suggest using a process of multi-rater or the 360-degree feedback. This uses observations from umteen aspects of a person in many roles. Cascio, (2013). The immediate supervisor or manager, co-worker and custom ers rate the employee through feedback form the performance of that individual that is observed. This willassist with any self-evaluation error and the feedback from different areas will give a 360 view of the individual, this will assist in understanding how the employee is effective in their role. Observant views with others assist in keeping a mediocre and objective view of employees this will also assist in continuing a fair and objective review process.Mr. Stonefield the performance management framework given outlines the steps necessary in reviewing standards of an individual and aggroup by actual performance. When looking at the overall strategy of the company as a whole Landslide Limousine will need to minimize the turnover and enhance on the skill set to enhance the overall employee performance. It will be necessary to look into the best cost effective way to handle any performance management and by using the recommendations I have listed Landslide Limousine will be stri ving to the goal of being the best in the Austin Texas area.ReferencesCascio, W. F. (2013). Managing Human Resources (9th ed.). bracing York, NY The McGraw HillsCompanies, Inc.Lorri Friefield. (2014). Training the Source for Professional Development Retrieved fromhttp//www.trainingmag.com/solving-todays-skill-gaps
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